![]() ![]() I found the review unit Livescribe provided to be comfortable enough to hold despite its bulk, but its odd cap is surprisingly tough to put on and take off. As before, the pen is a cigar-like ballpoint with an OLED screen on the side and a Micro USB port for charging. The basic smartpen concept hasn’t changed. If you’ve got a device that Evernote supports - and it supports just about everything - your Livescribe notes, sketches and recordings will just be there once the pen has synced, which it does without your intervention. The Sky also introduces a software change which is just as significant: Instead of depending on its own proprietary software, it simply plunks everything into Evernote, the omnipresent note-taking app/service which Livescribe says a majority of its customers already use. It’s introducing a new flagship model, the Sky, and the major improvement to the hardware is that the pen now incorporates built-in wi-fi, eliminating the need to do transfers via USB. Now Livescribe has a smartpen in tune with the times. And we’ve come to expect that most gadgets can connect directly to the internet, without a computer as a mandatory middleman. These days, busy people of the sort whom Livescribe targets don’t always spend as much time at a PC as they once did they might want to get their notes and audio onto a phone or tablet instead. That’s how you tended to get data off a gizmo in those days.īut an awful lot has happened in five years. And the fact that you did the syncing with a USB cable and special software (available at first only for Windows, and then the Mac) seemed only natural. You will also notice during this processthat a pen and a computer are highlighted on your pen's display.Follow Livescribe introduced its first unique smartpen back in 2007, its core feature - the ability to take notes on special paper, with synchronized audio, and then transfer everything onto a computer - was cool. When your pen's memory is cleared it will be indicated on your desktop. Your livescribe desktop may indicate that it is not responding but don't remove you pen. ![]() Please note that the process of clearing your pen's memory takes a while ( approx. This will remove all your recordings from your smartpen but they will be saved on your computer(livescribe desktop). 6) Right click on the page with your mouse and select from the shortcut menu " Remove audio from smartpen ". 4) Left click on your last audio download 5) Release the mouse and hold down the shift key on your keyboard and at the same time pressing the arrow up key until all of your downloads are selected. 3) Click on the audio tab on the top left hand corner. 1) Open livescribe desktop 2) Dock your livescribe pen. I had the same problem and this is what i did. Hi i am glad to be able to help you with this. The Echo did fail a second time but i never pursued getting a second replacement and my Pulse works fine. ![]() Both of my pens were replaced (valid warranty). I was quite impressed and satisfied with Livescribe's response. Click on livescribe support( internet conection needed)ħ.Click on item 28005-getting the smartpen serial number( blue text)ĥ. if you do have your original packaging the serial number would be found on the outside at the back. This is needed to determine if your pen is still under warranty. I contacted Livescribe via Live Chat which is a 24 hour service and i was asked a few questions one of which was to provide the pen's serial number. Hi Livescribe user, i owned both the livescribe Pulse and Echo and they both failed with the same problem-a black LCD display.
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